Return Policy

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a return or exchange. You must notify us within 48hours of receipt of the shipment of any discrepancies.

o be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

Any attempt to repair of fix the items renders it voids of our return policy. The items cannot be returned for exchange.

To complete your return, we require a receipt or proof of purchase.Please do not send your purchase back to the manufacturer.

If the fault is from us, we shall pay for shipping costs. If the fault is with the seller, the seller shall pay all shipping costs. .

What constitutes our fault? If we ship the wrong products to you. If the specification or and quality are not as advertised and offered.

There are certain situations where only partial refunds are granted: (if applicable) .

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error. .

* Any item that is returned more than 10 days after delivery.

At our discretion to refund or not to refund. .

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. It may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at phonessources@gmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items or” buy as it is” cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged for Grade A advertised items If you need to exchange it for the same item, send us an email at phonessources@gmail.com and send your item to: Unit C23, 5th Floor, Wui wah Factory Building, 1035 Yee Kuk West Street, Lai Chi Kok, Kowloon, 000000, Hong Kong.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.Shipping

To return your product, you should mail your product to: Unit C23, 5th Floor, Wui wah Factory Building, 1035 Yee Kuk West Street, Lai Chi Kok, Kowloon, 000000, Hong Kong.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

epending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.